Terms of Use

1. Introduction
At Always Remembered we aim to provide a fair and safe environment for you to remember your loved ones. Please take the time to read and understand these terms of use.
If you are dissatisfied with the website, or do not agree to any of the following terms, your sole and exclusive remedy is to discontinue using the website.

2. Consent
The memorials are intended to be set up by the next of kin, where they are not being set up by the next of kin we assume they have provided consent.

3. User Licence
You are licenced to access and use the website soley for personal purposes in accordance with the terms laid out in this document.
Use for commercial purposes and any re-publication of the Websites or content on the Websites is strictly prohibited.

4. Inappropriate content/Website content
Any material that may be viewed as offensive or otherwise inappropriate may be removed by Always Remembered at its sole discretion without notice. This action may include the full removal of a memorial without refund. We will act specifically if we believe:
I. constitutes pornography or is otherwise obscene, indecent, sexually explicit, morally repugnant, or harmful to minors;
II. is defamatory of a real or legal person, or of goods or services;
III. violates a person’s privacy or other rights relating to personal information;
IV. depicts violence, incites violence, threatens violence, contains harassing content, hate speech, or incites racial or ethnic hatred;
V. is blasphemous or incites religious hatred;
VI. impersonates or falsely attributes material to any person or entity;
VII. discloses confidential or proprietary information of another person;
VIII. is discriminatory in any way, including by way of sex, race or age discrimination;
IX. might infringe another person’s copyright, trade or service mark, patent, or other intellectual property right;
X. creates a risk to safety or health, or compromises national security or official secrets;
XI. Always Remembered deems to be, offensive, immoral or illegal;
XII. is otherwise malicious, fraudulent, or may result in the reputation of the Website, Always Remembered being damaged;
XIII. is otherwise illegal or solicits conduct that is illegal under laws applicable to You or to Always Remembered
XIV. otherwise violates the Terms of Use.

5. Long Term Usage
Whilst it is the intention and expectation of Always Remembered to provide this service permanently we recognise that future hosting costs are uncertain and cannot be held responsible if access to your site is restricted or removed. If this is likely to happen then Always Remembered will contact you via email to inform you wherever possible.
Structures are in place to ringfence funds which will cover hosting costs until 2025 based on current costs.

6. Liability
Always Remembered cannot be held liable in contract, tort (including negligence) or otherwise for direct, consequential, indirect or punitive loss or damages, loss of business or business information.
In addition, we cannot be held liable for any content that is posted by Users to the Website. You acknowledge and agree that it would not be possible for all such content to be perfectly screened, and You agree to take the risk that content may be posted which violates your rights or contains errors or inaccuracies, without any recourse against Always Remembered.

7. Right to amend
Always Remembered reserve the right to update these terms and conditions and all users will remain bound by the amended terms which are governed by UK laws.

8. Termination
We have the right to edit or delete your content at any time and without notice in the event that:
I. You Breach any of the terms of use
II. Technical or other issues mean that it is no longer practicable for Always Remembered to continue to operate the service in whole or part
III. Upon Termination there shall be no refund of money paid to Always Remembered.